Order Cancellation Policy

 

This Order Cancellation Policy applies to the online store Ranovilto (hereinafter referred to as “we”) and outlines the rules and procedures for cancelling orders.

1. Eligibility for Cancellation

• You may request to cancel an order before it has entered the shipping process

• Once an order has been dispatched, it can no longer be cancelled

2. Cancellation Processing

• Cancellation requests will be reviewed and processed once confirmed

• Approved cancellations will proceed to the refund stage

3. Refund Arrangement

• Refunds will be issued to the original payment method used at checkout

• Refund processing is typically completed within 1–3 working days

• Actual credit time may vary depending on the payment provider

4. Important Notes

• Please ensure that all cancellation details provided are accurate

• Orders that have already been shipped should follow the return and exchange policy

5. Contact Information

If you have any questions regarding the Order Cancellation Policy, please contact us using the contact details below.

Address: 1020 SW 148TH ST, BURIEN, WA 98166-1863, United States
Telephone: +1 (608) 655-8012
Email address: contact@ranovilto.com
Opening hours: Monday to Friday, from 9:00 AM to 6:00 PM (Europe/London, GMT/BST)